In typical situations*, orders are processed within 2-3 business days. Orders are not processed, shipped, or delivered on holidays or most weekends. Some items such as custom products or items on backorder may require additional time to ship. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
*Due to minimization of exposure during the COVID-19 federal and state guidance, our shipments will be shipped 3 times a week as opposed to our previous daily shipments. This may add an extra day or two to the time we receive your order to the time you receive shipment and tracking notification.
- Standard items are shipped with no charge to the customer if delivery is within the United States.
- Non-Standard items are oversized or heavy items (such as statues) that require significant shipping protection and higher costs. These non-standard items are subject to shipping charges.
- International destinations do not qualify for free shipping, and regardless of standard or non-standard item status – a shipping charge will be applied to the order. To request a quote for international shipping, please email support@TRHistorical.com with the destination and the items you’d like We will then provide a custom quote for you. We do not charge handling fees for international shipping – only the required shipping charges of the logistics service we utilize.
TR Historical is not responsible for delivery delays that occur once an item has been shipped such as in the case of weather impacts.
TR Historical takes pride in our products, and we want you to receive your TR Historical orders in a safe and timely fashion. For further questions about shipping, please reach out to firstname.lastname@example.org and we’ll gladly be in touch shortly.